promptfoo/examples/conversation-relevance

Conversation Relevance Example

This example demonstrates how to use the conversation-relevance assertion to evaluate whether chatbot responses remain relevant throughout a conversation.

What is Conversation Relevance?

The conversation relevance metric evaluates whether each response in a conversation is relevant to the context and previous messages. It uses a sliding window approach to analyze conversation segments.

Running the Example

1. Install dependencies:

   npm install -g promptfoo
   

2. Set your OpenAI API key:

   export OPENAI_API_KEY=your-api-key
   

3. Run the evaluation:

   promptfoo eval
   

Example Test Cases

1. Single-turn Evaluation

Tests basic relevance for a single query-response pair about travel to Paris.

2. Multi-turn Travel Conversation

Evaluates a complete conversation about travel planning where all responses should be relevant.

3. Conversation with Irrelevant Response

Demonstrates detection of an off-topic response (stock market comment) in the middle of a conversation about wedding planning.

4. Technical Support Conversation

Shows a high-quality technical support conversation with a high relevance threshold (0.95).

Configuration Options

• threshold: Minimum score required to pass (0-1)
• config.windowSize: Number of messages in each sliding window (default: 5)
• provider: Override the default grading model

Interpreting Results

• Score: Proportion of conversation windows deemed relevant
• Pass/Fail: Based on whether the score meets the threshold
• Reason: Explanation when responses are found irrelevant

Tips

1. Use lower thresholds (0.7-0.8) for general conversations
2. Use higher thresholds (0.9-0.95) for specialized domains like technical support
3. Adjust window size based on conversation complexity
4. Consider using more capable models (GPT-4) for grading complex conversations

How Scoring Works

The metric evaluates each message position using a sliding window approach. For example, with a 5-message conversation and window size of 3:

• Window 1: Message 1 only (evaluates if Response 1 is relevant)
• Window 2: Messages 1-2 (evaluates if Response 2 is relevant given context)
• Window 3: Messages 1-3 (evaluates if Response 3 is relevant given context)
• Window 4: Messages 2-4 (evaluates if Response 4 is relevant given context)
• Window 5: Messages 3-5 (evaluates if Response 5 is relevant given context)

Each window evaluates whether the LAST assistant response in that window is relevant. The final score is:

Score = Number of Relevant Windows / Total Number of Windows